State Farm® Insurance Agent Alex Celenza
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alex Zuñiiga
July 28, 2026
5
out of
5
rating by Alex Zuñiiga
"Muy excelente comunicación"
Nazeer Khan
July 28, 2026
5
out of
5
rating by Nazeer Khan
"Great experience with this agency. They made the whole process clear, fast, and stress-free. Responsive, honest, and actually took the time to explain my options,not just sell me a policy. Highly recommend."
We responded:
"Thank you, Nazeer! I'm happy to hear that you had a great experience with our office. We always aim to make the process clear and stress-free, and it's wonderful to know that you felt well-informed about your options. We appreciate your recommendation! Feel free to reach out if you need anything else!"
Cartrini Binaoro
July 27, 2026
5
out of
5
rating by Cartrini Binaoro
"Alex is fast, efficient and very helpful. Got me situated in less than an hour. Amazing!!!"
We responded:
"Cartrini, thank you for taking the time to leave us a review! I'm happy to hear that you found the process fast and efficient. It's great to know you felt well taken care of. We're always here if you need anything else!"
Georgia McWhorter
July 27, 2026
5
out of
5
rating by Georgia McWhorter
"Katie was extremely friendly and very helpful over the phone when getting my vehicle insurance in order."
We responded:
"Georgia, I'm happy to hear that Katie was able to assist you with your vehicle insurance needs. We always aim to provide friendly and helpful service. Feel free to reach out if you need anything else!"
Michael Jernigan
July 25, 2026
5
out of
5
rating by Michael Jernigan
"Tamara had a lot of patience with me and my games of phone tag. She was always very warm and kind when we spoke. I felt bad that after a week of dealing with me and it was time to close the deal, she had the day off and her colleague made contact with me in her place. ( Christine ) I believe was her name ( I apologize if I got it wrong ) was also very warm, kind and patient with me. I do feel like I'm in good hands 🤷"
We responded:
"Thank you, Michael, for sharing your experience! I'm happy to know you felt well taken care of and that our team was able to assist you with patience and warmth. We're here for you, so feel free to reach out if you need anything else!"
Mary Ann Hasselbring
July 23, 2026
5
out of
5
rating by Mary Ann Hasselbring
"Super professional, knowledgeable, friendly---a delight to work with"
Don .Karnes
July 23, 2026
5
out of
5
rating by Don .Karnes
"Adriana was fantastic! Informative and helpful. She was able to beat my current auto insurance providers' rate as well as many others that I talked to while shopping around. Hopefully all goes well in the future!"
Raymond Auger
July 23, 2026
5
out of
5
rating by Raymond Auger
"Katie Silverness was extremely helpful, resourceful, cheerful and patient as we updated my State Farm insurance!"
We responded:
"Raymond, thank you very much for the positive feedback. My team and I are always ready to help!"
Renee Pilecek
July 21, 2026
5
out of
5
rating by Renee Pilecek
"I called State Farm to inquire about receiving a copy of my declaration pages for a HEOLC that I'm applying for. I spoke to Gloria Lopez, and she sent the documentation to me in under 5 minutes. She was very friendly!"
We responded:
"Thank you, Renee! I'm glad we could assist you promptly and with a friendly attitude. We strive to provide efficient and helpful service to everyone. Let us know if we can help with anything else!"
Aurora Valencia
July 16, 2026
1
out of
5
rating by Aurora Valencia
"Katherine or Catherine was so rude I was asking about my Insurance because I needed to cancel some vehicles she claimed to be the manager which you expect to be professional and help her customers but she wasn’t she was terrible didn’t do anything she was yelling at me and hung up twice called back and Gloria gave me some information but the manager was terrible, unprofessional and rude!!"
We responded:
"I was sitting in the same room with Katherine during this conversation. She wasn't yelling at you and she didn't hang up on you twice. Her phone disconnected during the conversation and I called back to assist you. "
Sheila Heinzinger
July 13, 2026
5
out of
5
rating by Sheila Heinzinger
"I had an great experience with Katie today.
She was incredibly helpful with my insurance billing issue. She took the time to search for answers until everything was clear, and her advice about switching to quarterly payments was exactly what I needed. Her patience and dedication made a big difference. Truly excellent service.
She was kind, thorough, and genuinely cared about helping me. Katie deserves recognition for her excellent customer service and dedication."
We responded:
"Sheila, thank you very much! I'm glad your happy with our customer service. We are always ready to help to take your insurance needs. "
Tim Luz
July 13, 2026
5
out of
5
rating by Tim Luz
"Adriana was very helpful Impatient with me to help me understand my insurance needs. I recommend them"
We responded:
"Thank you, Tim! I'm glad to hear that Adriana was able to assist you with your insurance needs. We appreciate your recommendation and are here to help whenever you need us. Thanks for choosing us!"
Natalie “Sunshine” Barney
June 30, 2026
5
out of
5
rating by Natalie “Sunshine” Barney
"Katie provided excellent information regarding the insurance bundles offered by State Farm as I considered switching from my current provider. She was knowledgeable, answered my questions clearly, and made it much easier to understand my options. I appreciated her professionalism and the time she took to explain everything."
We responded:
"Thank you, Natalie! I'm happy to hear that Katie was able to provide you with clear and helpful information about our insurance bundles. We always aim to make the process as smooth as possible, and it's great to know you felt well-informed. We're here if you have any more questions or need further assistance!"
giliana edwards
June 29, 2026
5
out of
5
rating by giliana edwards
"Loved it"
We responded:
"Giliana, thank you for the 5 stars! I'm happy to know you loved your experience with us. We're always here if you need anything else!"
Cassie Ciorlieri
June 29, 2026
5
out of
5
rating by Cassie Ciorlieri
"Katie was awesome and attentive. 5 stars!!"
We responded:
"Your review means so much to us, Cassie! Knowing that your conversation with Katie brought a smile to your face brings one to ours, too. Thank you for letting our neighbors know you had a wonderful experience."
Ahmed Khan (SIDDIQ)
June 23, 2026
5
out of
5
rating by Ahmed Khan (SIDDIQ)
"O k."
We responded:
"Ahmed, thank you for the 5 stars! We're glad to know you're satisfied. Let us know if we can help with anything else!"
Ronald Brown
June 23, 2026
5
out of
5
rating by Ronald Brown
"Call Katie Silverness and she will take good care of you,I highly recommend her.I like the agency."
We responded:
"Ronald, thank you for taking the time to leave us a review! I'm glad to hear that Katie took good care of you and that you're happy with our office. We appreciate your recommendation and support. Feel free to reach out if you need anything else!"
Itzel Hernandez
June 19, 2026
5
out of
5
rating by Itzel Hernandez
"Thank you Gloria for your help! She was very patient and friendly :)"
We responded:
"Thank you, Itzel! I'm glad to hear that Gloria was able to assist you with patience and friendliness. We're grateful for your feedback and support. Feel free to reach out if you need anything else!"
Kiarra Kostroski
June 18, 2026
5
out of
5
rating by Kiarra Kostroski
"Very helpful and timely responses!!"
We responded:
"Kiarra, thank you for taking the time to leave us a review! I'm happy to hear that you found our responses helpful and timely. We're always here to assist you with your insurance needs. Let us know if we can help with anything else!"
Lori Precour
June 18, 2026
5
out of
5
rating by Lori Precour
"I had an excellent experience working with Katie at State Farm. She made getting car insurance incredibly easy and stress-free. Katie was friendly, knowledgeable, and answered all my questions. I truly appreciate her customer service and professionalism. I will definitely recommend State Farm to all my friends and family.
L.P."
We responded:
"Thank you, Lori! I'm glad to hear that Katie made your car insurance experience easy and stress-free. We appreciate your recommendation and are grateful for your support. Feel free to reach out if you need anything else!"
Lidia GuzmanLidia2929
June 17, 2026
5
out of
5
rating by Lidia GuzmanLidia2929
"Katherine Thank you. Your expertise and professionalism is beyond excellent. You're one of a few that has people skills and customer service and it's appreciated."
We responded:
"Thank you, Lidia! I'm glad to know that our expertise and professionalism made a positive impact on your experience. We appreciate your feedback and are always here if you need anything else!"
Michael Owens
June 17, 2026
5
out of
5
rating by Michael Owens
"Just wanted to say the price wasn't the greatest out there but the lady Katherine was extremely sweet and tried everything possible to help me out she was extremely sweet and respectful and fun to chat with had a great conversation she made me wish the price was better than my current policy rate elsewhere. Katherine should keep her job and get a raise in her pay rate in my book she is the type of person who makes you want to go with a company."
We responded:
"Thank you, Michael! I'm happy to know that you had an enjoyable experience with our office. We always aim to provide excellent service, and it's wonderful to hear that you felt well taken care of. We appreciate your feedback! Let us know if we can help with anything else!"
Chris Harbeck
June 15, 2026
5
out of
5
rating by Chris Harbeck
"My experience initiating coverage was so easy! Tamara was very helpful with determining the necessary coverage for my home and autos. I would highly recommend State Farm’s Customer Service for assistance with one’s insurance needs!"
We responded:
"Thank you, Chris! I'm happy to hear that Tamara was able to assist you with your coverage needs. We appreciate your recommendation and are glad you found the process easy. Let us know if we can help with anything else!"
Betty Barnett
June 15, 2026
5
out of
5
rating by Betty Barnett
"PROBLEM SOLVED IN A MATTER OF MINUTES."
We responded:
"Betty, thank you for taking the time to leave us a review! I'm happy we could resolve your issue so quickly. We're always here to help if anything else comes up!"
Jill Grote
June 15, 2026
5
out of
5
rating by Jill Grote
"Katie was very friendly, and easy to work with. Great communication and speedy results."
We responded:
"Thank you, Jill! I'm glad to hear that Katie made your experience a positive one with her friendly approach and efficient service. We appreciate your feedback and are here if you need anything else!"