Reviews
State Farm® Agent Alex Celenza
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Tracy Kemmet
October 30, 2026
"Katherine went above and beyond. I received paperwork via e-mail from my total loss accident that was actually supposed to be mailed. The claims department told me they made a mistake and e-mailed the power of attorney instead of mailing it. This has been causing a huge delay. Katherine was kind enough to help me navigate how to fill (said) paperwork out IF it ever arrives. Katherine has since made multiple follow-up calls to me asking if I have yet received the paperwork. Having employees such as Katherine has helped balance the horrible customer service I am receiving from your claims department. Hats off to Katherine for her much appreciated patience, help and empathy. Katherine showed and continues to show outstanding customer service which your claims department is very much in need of. Thank you Katherine for excellent customer service."
"Thank you, Tracy, for sharing your experience! I'm really glad Katherine was able to assist you during this frustrating situation. Her dedication and empathy truly make a difference, and I'm proud to have her on our team. If there's anything else we can do to help, please let us know!"
Ewelina Kennedy
October 30, 2026
"In 20 minutes Alex switched me over with my auto coverage and went over life insurance quotes for myself. Knowledgeable and fast."
"Ewelina, thank you for your review! I'm glad you found the process quick and informative. It's great that we could assist you with your auto and life insurance quotes. Let us know if you need anything else!"
Nicholas Diana
October 28, 2026
"Gloria is one of the best helpers, she's kind with her words and very thorough. She made the process a lot easier for me."
"Thank you, Nicholas, for your review! I'm glad Gloria could assist you effectively. We appreciate your feedback and support. Feel free to reach out if you need anything!"
Marlene Borges
October 28, 2026
"Gloria is very pleasant to work with. Thank you for your patient and professional customer service"
"Thank you, Marlene! We're glad Gloria provided you with great service. We appreciate your feedback and are here if you need anything else!"
AJ Casper
October 28, 2026
"Katie at state farm insurance is by far one of the most capable, understanding, professional insurance reps in the industry. If you want insurance please dont call. Anyone else but the Alex Celenza office.The whole staff is amazing!!! Thanks guys"
"AJ Casper, thank you for taking the time to leave us a review! I'm really happy to hear that Katie and the rest of our team made such a positive impression. We strive to provide professional and understanding service to everyone who walks through our doors. We're grateful for your kind words and support! Let us know if we can help with anything else!"
Holly Lorenz
October 28, 2026
"Things went super smoothly! I had great help from Katie!! Highly recommend!!"
"Thanks, Holly! I'm glad everything went well and Katie was helpful. We appreciate your recommendation! Let us know if you need anything else."
Hidee
October 28, 2026
"Katie was great!"
"Katie does an excellent job. We are always ready to help with your insurance needs or questions!"
Lashonda Renee
October 26, 2026
"Katherine was most helpful and thorough with my coverage! Awesome Customer Experience!"
"Lashonda, thank you for taking the time to leave us a review! I'm glad to hear you had a helpful and thorough experience with your coverage. We always aim to deliver awesome customer service. Feel free to reach out if you need anything else!"
Riaz Mohamed
October 20, 2026
"Very good customer service"
"Thank you, Riaz! I'm happy to hear that you had a positive experience with our customer service. Let us know if we can help with anything else!"
Ready Steady
October 16, 2026
"Alex was great in facilitating my new policy great 👍"
"Thank you for your review. I'm happy to know that the process of getting your new policy was smooth and easy. Let us know if we can help with anything else!"
Ma. Zugey Vega Montes
October 14, 2026
"Un servicio excelente, el agente super amable respondiendo a todas mis preguntas siempre siendo el más claro y respetando siempre mis necesidades…
El seguro que se adapta a tus necesidades…"
"¡Gracias por tu reseña, Ma. Zugey! Me alegra saber que te sentiste bien atendida y que pudimos ofrecerte un seguro que se adapta a tus necesidades. Siempre estamos aquí para ayudarte. ¡No dudes en contactarnos si necesitas algo más!"
Elisabeth Klein
October 6, 2026
"Katherine was so helpful in doing a total review of our coverage! Thank you!"
"Elisabeth, thank you for taking the time to leave us a review! I'm glad Katherine was able to assist you with a comprehensive review of your coverage. We appreciate your feedback and are here if you need anything else!"
Marvin Alvarez
September 24, 2026
"Took his time to find what i wanted and gave me a great deal."
"Marvin, thank you for taking the time to leave us a review! I'm happy to hear that we could help you find the right coverage and a great deal. Let us know if we can help with anything else!"
Jose Espinoza
September 23, 2026
"Friendly nice ppl"
"Jose, thank you for the 5 stars! I'm glad you found our team friendly and nice. We strive to make everyone feel welcome. Let us know if we can help with anything else!"
Marilynn
September 23, 2026
"Gloria was very helpful and extremely supportive"
"Marilynn, thank you for taking the time to leave us a review! I'm glad you found the support you needed. We appreciate your feedback and are here if you need anything else!"
matthew precour
September 15, 2026
"Katherine very helpful and I feel comfortable being with State Farm because of her!"
"Matthew, thank you for taking the time to leave us a review! I'm happy to know you feel comfortable with us. We're glad to have you with State Farm. Feel free to reach out if you need anything else!"
Mary Spevacek
September 11, 2026
"Learned from Katherine's review of coverage, felt free to say no, and got other services that I hadn't considered. Scheduling was also done at my convenience."
"Thank you for your review, Mary. I'm glad Katherine was able to provide a thorough review of your coverage and introduce you to new services. It's great to hear that scheduling was convenient for you as well. We're always happy to help if anything comes up."
Jamie McCabe
September 1, 2026
"Katherine has been doing an amazing job! It’s my first time renting and she helped make sure I had everything I needed covered for my renters insurance! She explained everything really well while also communicating price differences to help me find the best option!"
"Thank you, Jamie! I'm glad we could assist you with your insurance and provide clear explanations. We always aim to help our customers find the best options. Let us know if we can help with anything else!"
Eliyahu Muszkat
August 31, 2026
"Tamara was super helpful, polite, and kind. Excellent service."
"Eliyahu, thank you for taking the time to leave us a review! I'm happy to hear that Tamara provided you with excellent service and was so helpful and kind. We appreciate your feedback and support. Feel free to reach out if you need anything else!"
joel martinez
August 27, 2026
"Adriana helped me save money on my auto insurance when bundling with life insurance. Highly recommend!"
"Joel, thank you for taking the time to leave us a review! I'm happy to hear that Adriana was able to assist you in saving money by bundling your insurance. We appreciate your recommendation and are glad to have you with us. Feel free to reach out if you need anything else!"
Jeanette Velasquez
August 27, 2026
"Gloria is accomodating and answers all our questions clearly. And patient."
"Thank you, Jeanette, for your fantastic rating! I'm happy to know that you had a positive experience with our office. If there's anything else we can assist you with, feel free to reach out anytime. We’re here to help!"
Jacki Schultz
August 24, 2026
"Very happy Tamara called me back after I requested a quote. Fantastic price, more coverage and very personable! Highly recommended!!"
"Jacki, thank you for taking the time to leave us a review! I'm glad to hear that Tamara was able to assist you with a quote that offered fantastic pricing and more coverage. We appreciate your recommendation and are happy to have you with us. Let us know if we can help with anything else!"
Linda Aimers
August 20, 2026
"Available all the time. Cathrine gives great service."
"Thank you, Linda! I'm glad to hear that we have been providing you with great service and that we're always available when you need assistance. We're here to make sure you have the support you need. Let us know if we can help with anything else!"
Jon Maloney
August 17, 2026
"Tamara was knowledgeable and quickly answered all of my questions. She made the process simple and easy! Very personable and great to work with."
"Thank you, Jon! I'm glad to hear that Tamara was able to assist you effectively and make everything straightforward. We always aim to provide a personable experience. Feel free to reach out if you need anything else!"
Miguel Moya
August 14, 2026
"Best Agency Ever literally needed to change agents due to circumstances Alex made the transition easy. And his staff is always on point with the phones."
"Miguel, thank you for taking the time to leave us a review! I'm happy to hear that the transition was smooth and that our team is providing the support you need. We appreciate your kind words and your trust in us. Feel free to reach out if you need anything else!"